Who we are

Welcome to ResNav Solutions. This Privacy Policy outlines how we utilize and safeguard any information you provide while using our website. ResNav Solutions is deeply committed to ensuring the protection of your privacy. When you choose to share certain information with us, rest assured that it will be used exclusively in accordance with the principles articulated in this privacy statement. We may periodically update this policy, so we recommend checking this page occasionally to ensure your ongoing satisfaction.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Including your name, contact details such as email address, demographic information such as postal code, and any preferences and interests you choose to share with us.
  • Other Information: Pertinent to customer surveys and offers.
  • Cookies: For a comprehensive list of the cookies we collect, please refer to the “List of Cookies We Collect” section.

2. How We Use Your Information

We gather this information to better understand your requirements and provide you with an enhanced service. Specifically, we use your data for the following purposes:

  • Internal Record Keeping: Maintaining accurate records for our operations.
  • Improving Products and Services: Utilizing data to enhance our offerings.
  • Promotional Emails: Periodically sending promotional emails about new products, special offers, or other information that we believe may interest you, using the email address you have provided.
  • Market Research: Occasionally contacting you for market research purposes via email, phone, fax, or mail. This helps us tailor our website to align with your preferences.

3. Security

We take the security of your information seriously. To thwart unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures designed to safeguard and secure the data we collect online.

4. Cookie Usage

A “cookie” is a small file that seeks permission to reside on your computer’s hard drive. Once granted, the cookie aids in analyzing web traffic or notifies you when you visit a specific website. Cookies empower web applications to personalize their interactions with you by gathering and retaining information about your preferences.

We employ traffic log cookies to identify the web pages you visit most frequently. This analysis assists us in understanding web page traffic and improving our website to meet customer needs. We only employ this data for statistical analysis, after which it is removed from our systems.

Cookies grant us the ability to offer you an enhanced website experience by monitoring which pages you find most valuable and which ones you do not. Rest assured, cookies do not grant us access to your computer or any information about you, beyond what you choose to share with us. You can decide to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. However, this may limit your ability to fully utilize our website.

5. Links to Other Websites

Our website may feature links to other websites of interest. It’s crucial to note that once you leave our site using these links, we no longer possess control over the privacy practices of the destination website. Consequently, this privacy statement no longer governs your interactions with those sites. Exercise caution and review the applicable privacy statement of the visited website.

6. Controlling Your Personal Information

You have the prerogative to manage the collection and usage of your personal information. Here’s how:

  • When filling out forms on our website, look for the checkbox that allows you to indicate your preference for your information not to be used for direct marketing purposes.
  • If you previously consented to us using your personal information for direct marketing purposes and have since changed your mind, you may contact us via writing or email.
  • We pledge not to sell, distribute, or lease your personal information to third parties without your consent, unless required by law. We may, however, use your personal information to send you promotional material about third parties if you indicate your interest in receiving such information.

To obtain details about the personal information we retain about you under the Data Protection Act 1998, a nominal fee may apply. If you believe that any information we hold about you is inaccurate or incomplete, please reach out to us as soon as possible via the contact information provided above. We are committed to promptly rectifying any inaccuracies we discover.